Last updated: 19.05.2018
For your information, this website Countydairies.co.uk (our site) is operated and wholly owned by County Dairies (Kent).
For the purposes of the EU General Data Protection Regulation (2016), County Dairies (Kent).
Countydairies.co.uk processes your data for the purpose of providing a service. If you have any questions regarding this policy, please contact us at [email protected]
When You Register
To register an account, we will ask you to provide your name, and your postal address, and telephone number and email address.
We are preparing ourselves for the EU General Data Protection Regulation (GDPR), which is why we wish to inform you that, as a Data Subject, you may exercise your right to:
If at any point you believe the information we process on you is incorrect, you may at any time amend or update your data by visiting Countydairies.co.uk, login and click on 'My Orders'. There you will find a panel where you can amend or update your details.
If you wish to contact us regarding your data or raise a complaint on how we have handled your personal data, you can email us on [email protected] and we will investigate this matter.
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can make a complaint to the UK Supervisory Authority, the Information Commissioner’s Office (ICO). Please visit their website for more information: https://ico.org.uk/concerns/
How long we keep your data for
We will keep your data for as long as you have an active order with us, or until any monies outstanding have been cleared. If you no longer have an active order with us, we would only keep your information if you request that we do so (in some circumstances customers have extended holidays and suspend their service until further notice).
At any time, you have the right to:
Security and storage of your personal data
Countydairies.co.uk is committed to protecting the security of your personal information. We follow ISO 27001 standards for information security and we use a variety of technologies to help protect your personal information from unauthorised access, use, or disclosure.
Unfortunately, the Internet is not a 100% secure medium for communication and, accordingly, Countydairies.co.uk cannot guarantee the security of any information you send to Countydairies.co.uk via the Internet.
In the event of a data breach that affects your data, we will notify you by email.
To access your Countydairies.co.uk account you must type in the correct password. It is your responsibility to keep this password secure; consider changing your password every 3-6 months. Ideally your password should be at least 8 characters long, contain at least one capital letter, some numbers and should not be disclosed to anyone.
Countydairies.co.uk is not responsible for any loss or damage you or others may suffer as a result of the loss of confidentiality of your data.
We would only share your information if a debt is left on the account and we have failed to collect this, in this instance only; we would forward your information to a registered debt collection agency to proceed on our behalf with court proceedings.
Our postal address
Countydairies.co.uk Customer Service
Email address: [email protected]
Telephone number: 01622 674920